Miscellaneous

Free Up Space in your U: Drive

Files being downloaded from the Internet or attachments to emails get stored in the Downloads folder located in your U: drive. If you want to save that file, you should save it to an appropriate folder in your U: drive. Very often that results in duplicate versions of the same file – the one in y...

Free Up Space in your Email

When you delete an email message, it is sent to your Deleted Items folder in Outlook or OWA. Items that are sitting in this folder still count towards your email storage quota. To reclaim the space, you need to: Right click on the Deleted Items folder Select Empty in OWA or Empty Folder in Out...

Uploading Files to Google Drive

On your shared (U:) drive, we have a limited storage quota that we can provide for each user. We supply users with access to Google Drive which has unlimited amount of storage on their servers. In this article, I will go over the steps to upload your files to Google Drive, allowing you to free ...

Restoring Deleted Files with Shadow Copy

We have enabled a new tool called **Shadow Copy**, allowing you to restore files that might have been accidentally deleted. To recover a deleted file: - Open **My Computer** and navigate to the folder in which the deleted file had been stored. - **Right Click on the background of the folder (not ...

General Troubleshooting Tips for Common Computer Issues

If your computer is not turning on: - Check the back of the computer to make sure the power plug is securely plugged into the computer. The best method to be sure it is properly plugged in is to unplug it and then plug it back in. Do the same for where the power cord is plugged into the power s...

Reinstall Missing iPad Apps

If a user deletes an app that has been pushed to a district iPad, you can request the app to be pushed back instantly. Launch the Meraki Systems Manager app on the affected iPad Once Meraki Systems Manager has launched, tap the Apps tab at the bottom of the screen The Apps page will show you al...

Wireless Internet Access

Staff members are allowed to use district wireless Internet access for their personal devices. To connect to the BYOD (Bring Your Own Device) wireless network: On your device, select the network Port Wireless Once connecting to Port Wireless, you will see a pop up screen on your device to authe...